Meet the Team
At Heywood Pension Technologies we believe that the role of our leaders is to put the needs of others first, to coach and help people develop and perform as highly as possible.
Our Senior Leadership Team

Chris Humphrey
Chairman
Chris has extensive experience growing and scaling technology businesses and currently sits on the Boards of Aveva Group plc, an industrial software provider; Vitec Group plc, a leading provider of hardware and software solutions to the content creation market; and Eckoh Plc, a customer engagement and contact solutions provider.

Katie Davis
Non-Executive Director
Katie has extensive experience in digital transformation, and has held a variety of senior roles in Government, including the Cabinet Office and as Director General of NHS Infomatics. Katie is also on the board of digital transformation specialist Kainos.

Sian Jones
Interim CEO
Sian’s focus is to ensure we deliver consistently and well for our customers. She has 30+ years’ experience in the pensions industry, including scheme administration, transformation and implementation. This experience gives real insights into the challenges our clients face and how we can help address these with our services.

Ian Jarvis
Chief Financial Officer
Ian has a wealth of senior finance and commercial experience having led teams in growth businesses with significant M&A, integration and transformation experience. Ian spent 12 years at Capita and was the Divisional Finance Director for numerous sectors. He brings to Heywood direct experience of working with the UK pensions sector.

Chris Connelly
Chief Strategy Officer
Chris has 30 years’ experience in life and pensions administration, solution design and proposition management. He has worked in public and private sector pensions and with life companies. In 2022, his work in PASA and MaPS to help improve the industry was recognised by Pensions Age with the award for “Pensions Personality of the Year”.

Louise Donohue
Interim Chief Operating Officer
Louise has substantial experience of creating and growing service offerings and has accountability for delivering all aspects of support and implementation services. An advocate for an agile, customer-centric and collaborative approach, Louise has led significant transformation programmes and delivered sustainable change.

Fredric Karlsson
Interim Chief Technology Officer
Fredric leads the Technology area as Head of Software & Product. Having started as a graduate 8 years ago, Fredric is now focused on scaling up the technology capabilities of the business to vitalise and deliver Heywood’s vision and product strategy.

Emma Langford
General Counsel and Head of Governance
Emma is a UK and US (New York) qualified lawyer, with 18 years post-qualification experience of leading large teams of both lawyers and non-lawyers, in the UK and Europe.
Emma is responsible for overseeing all legal matters, including commercial contracts, company law, corporate, compliance and GDPR.

Chairman
Chris Humphrey
Chris has extensive experience growing and scaling technology businesses and currently sits on the Boards of Aveva Group plc, an industrial software provider; Vitec Group plc, a leading provider of hardware and software solutions to the content creation market; and Eckoh Plc, a customer engagement and contact solutions provider.

Non-Executive Director
Katie Davis
Katie has extensive experience in digital transformation, and has held a variety of senior roles in Government, including the Cabinet Office and as Director General of NHS Infomatics. Katie is also on the board of digital transformation specialist Kainos.

Interim CEO
Sian Jones
Sian’s focus is to ensure we deliver consistently and well for our customers. She has 30+ years’ experience in the pensions industry, including scheme administration, transformation and implementation. This experience gives real insights into the challenges our clients face and how we can help address these with our services.

Chief Financial Officer
Ian Jarvis
Ian has a wealth of senior finance and commercial experience having led teams in growth businesses with significant M&A, integration and transformation experience. Ian spent 12 years at Capita and was the Divisional Finance Director for numerous sectors. He brings to Heywood direct experience of working with the UK pensions sector.

Chief Strategy Officer
Chris Connelly
Chris has 30 years’ experience in life and pensions administration, solution design and proposition management. He has worked in public and private sector pensions and with life companies. In 2022, his work in PASA and MaPS to help improve the industry was recognised by Pensions Age with the award for “Pensions Personality of the Year”.

Interim Chief Operating Officer
Louise Donohue
Louise has substantial experience of creating and growing service offerings and has accountability for delivering all aspects of support and implementation services. An advocate for an agile, customer-centric and collaborative approach, Louise has led significant transformation programmes and delivered sustainable change.

Interim Chief Technology Officer
Fredric Karlsson
Fredric leads the Technology area as Head of Software & Product. Having started as a graduate 8 years ago, Fredric is now focused on scaling up the technology capabilities of the business to vitalise and deliver Heywood’s vision and product strategy.

General Counsel and Head of Governance
Emma Langford
Emma is a UK and US (New York) qualified lawyer, with 18 years post-qualification experience of leading large teams of both lawyers and non-lawyers, in the UK and Europe.
Emma is responsible for overseeing all legal matters, including commercial contracts, company law, corporate, compliance and GDPR.