Employer Services
Our Employer Services solution, i-Connect, simplifies data interactions between employers and funds within a highly secure environment.
Using data taken directly from the payroll system, i-Connect automatically identifies new joiners, opt-outs and leavers, seamlessly generating an extract for submission to your scheme.
Reducing the cost and risk associated with processing pension data, i-Connect automates the submission of data to your scheme in a single solution, improving the flow of data and minimising manual intervention.
Features
Automation
Automated employer 'on-boarding' process
Automatic identification and processing of all starters, leavers, salary, contribution and member data changes
Configurable workflow processes enable teams to automatically process the work associated with each submission
Ease of Use
Fully integrated with Altair – member records updated with no need for human intervention
A single platform for employers and pension fund interactions
Synchronisation of employer payroll and pension fund data
Intuitive dashboard and complementary suite of reports
Reports can be loaded into finance systems to assist with contribution reconciliation process
See status of monthly submissions at a glance
Quality
Secure VPN connection
Highly secure data exchange with straight-through processing to your pension fund
Integrity checks are applied to ensure that the data is accurate and complete
Data not fully matched is rejected as an error and identified with a unique identifying reference
Scheme Employer and Administering Authority informed of any errors via automated email
Proactivity Review and Employer Performance Management
View employer performance information and produce reports to identify the accuracy and timeliness of the data submitted
Automated, configurable email reminders prompt employers to make timely submissions
Benefits
i-Connect intelligently manages the data flow from employer to administrator.
For administrators, i-Connect provides substantial improvements in the timeliness and accuracy of data, automating the data gathering and validation process to bring real cost savings. i-Connect integrates fully with Altair to create seamless business processing
Ensure data is valid at the time of upload by the employer, rather than placing the responsibility and effort on the fund
Automatically verify that employers have made the appropriate file submissions
Eliminate the need to amend input files, thereby improving the audit trail
Improve the overall quality and availability of data, reducing downstream pension administration costs
Improve regulatory and legal compliance
Improves process and operational efficiency (digital versus manual)
Provide increasingly accurate and valuable data relating to key performance indicators, which will allow managers to manage their resources more effectively
For Employers, i-Connect
Reduces the effort and costs in supporting the pension scheme
Provides a simple and efficient process for submitting data
Reduces the need for paper forms
Improves governance of the contribution reconciliation process
Eliminates the annual end of year return
What our Customers Say:
Heywood have delivered secure self-service and data exchange solutions that deliver our business objectives for members and employers as well as reducing our administration costs.
Laura Colliss
Pensions Manager
North-East Scotland Pension Fund
i-Connect allows the Pension Fund to automate a number of our procedures, reducing administration time, while the regular and secure transfer of data has dramatically improved quality.
Steve Lyon
Technical Analyst
Royal County of Berkshire Pension Fund
Heywood have delivered secure self-service and data exchange solutions that deliver our business objectives for members and employers as well as reducing our administration costs.
Tim O'Connor
Pensions Manager
Lewisham Borough Council
i-Connect has made a significant impact on our ability to get Annual Benefit Statements out by the statutory deadline.
Vicky Jenks
Pensions Admin Lead
Warwickshire County Council