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About Us

Heywood Pension Technologies builds modern software solutions for pension schemes, pension administrators and employers to help transform how their members manage their lifelong financial journeys.

Our Vision

To be the UK’s leading provider of data-driven, technology-enabled solutions for all workplace pensions.

We are fundamentally different by:

Providing great service and support to all customers while building strong partnerships to accelerate the expansion of our portfolio of solutions and services

Being recognised as the market leader, with our solutions positively differentiated from the competition, with sustainable growth in each target sector

Partnering with customers to create a best-in-class member experience and adding value through every interaction for the mutual benefit of all stakeholders

Delivering a diversified portfolio of solutions across all workplace pensions with a continued focus on software as our core offering

Being a trusted adviser to customers across all sectors, as measured by independent customer satisfaction surveys

Creating a holistic view of the data across pensions to support customers and members in making better informed decisions

Our Mission

To provide data-driven, technology-enabled solutions that support delivery of optimal outcomes for all workplace pensions and helping members feel secure about the future by informing decisions as they plan for retirement.

We will achieve this by delivering:

Business intelligence and analytics solutions to support better decision making by customers and members

A compelling opti-channel experience encouraging regular engagement with workplace pensions by all members

Technology-enabled solutions that seamlessly integrate all workplace pension components to provide real-time information

Artificial intelligence tools giving insights into member behaviours and other data to improve outcomes

A high level of data accuracy and integrity that improves service to members and reduces costs for customers

Increased automation of back-office processes that improve efficiency and reduce operational overheads

Our Values

We encourage people to be themselves

We encourage people to be themselves

We encourage people to be themselves

We recognise the beauty and value of diversity

We encourage people to be themselves

We respect the individual

We encourage people to be themselves

Everyone has a right to feel safe and supported

We encourage people to be themselves

Everyone has a voice that should be heard

We work

We work
together

We work

We believe teams are more powerful than individuals

We work

Openness, honesty and integrity must be a given

We work

Together we celebrate our successes and learn from our mistakes

We work

Everyone should feel a sense of pride being part of the team

We make things happen

We make things happen

We make things happen

We encourage positivity and a can-do attitude

We make things happen

We have an aptitude for listening and learning

We make things happen

We are committed to delivering customer value

We make things happen

We are passionate about delivering on our commitments

We make things happen

Our people are encouraged to do the right things and to do things right

Our Certifications

We have a strong emphasis on quality.

Certified to ISO 9001:2015 Quality Management Systems, ISO 27001: 2013 Information Security, ISO 14001 Environmental Management and Cyber Essentials accredited, we are externally audited every six months.

Our comprehensive internal audit programme ensures that our customers benefit from an unrivalled assurance of quality and compliance.

9001 CMYK White
ISO 27001
ISO 27001
Certified

Our History

1940s

Pioneer Geoffrey Heywood MBE and Co. created the vision and leadership that helped shape the life and pensions industry as we know it.

1975

Heywood was formed in 1975, starting out as a small Liverpool firm of consulting actuaries.

1975

The CLASS Group was founded. A highly successful example of a public/private partnership that continues to benefit our LGPS, Police and Fire customers.

2002

In 2002, the Aquila and Heywood companies joined forces to become the largest UK provider of life and pensions administration systems.

2018

In 2018, the Aquila part of the Aquila Heywood group was sold to Equiniti. The group now consists of the Heywood, i-Connect and ATMOS companies.

February 2021

BlackRock Long Term Private Capital (LTPC) acquires Aquila Heywood. The investment will support the needs of a fast-growing customer base.

November 2021

The Aquila Heywood name is discontinued and the company is rebranded as Heywood Pension Technologies to celebrate our renewed focus on delivering industry leading pension products and services.

Present

We lead the industry with innovative technologies that simplify pensions administration, drive operational efficiency and harness the power of digital engagement.