Heywood Pension Technologies builds modern software solutions for pension schemes, pension administrators and employers to help transform how their members manage their lifelong financial journeys.
To be the UK’s leading provider of data-driven, technology-enabled solutions for all workplace pensions.
We are fundamentally different by:
Providing great service and support to all customers while building strong partnerships to accelerate the expansion of our portfolio of solutions and services
Partnering with customers to create a best-in-class member experience and adding value through every interaction for the mutual benefit of all stakeholders
Being a trusted adviser to customers across all sectors, as measured by independent customer satisfaction surveys
Being recognised as the market leader, with our solutions positively differentiated from the competition, with sustainable growth in each target sector
Delivering a diversified portfolio of solutions across all workplace pensions with a continued focus on software as our core offering
Creating a holistic view of the data across pensions to support customers and members in making better informed decisions
To provide data-driven, technology-enabled solutions that support delivery of optimal outcomes for all workplace pensions and helping members feel secure about the future by informing decisions as they plan for retirement.
We will achieve this by delivering:
Business intelligence and analytics solutions to support better decision making by customers and members
Technology-enabled solutions that seamlessly integrate all workplace pension components to provide real-time information
A high level of data accuracy and integrity that improves service to members and reduces costs for customers
A compelling opti-channel experience encouraging regular engagement with workplace pensions by all members
Artificial intelligence tools giving insights into member behaviours and other data to improve outcomes
Increased automation of back-office processes that improve efficiency and reduce operational overheads
We encourage people to be themselves
We make things happen
We have a strong emphasis on quality.
Certified to ISO 9001:2015 Quality Management Systems, ISO 27001: 2013 Information Security, ISO 14001 Environmental Management and Cyber Essentials accredited, we are externally audited every six months.
Our comprehensive internal audit programme ensures that our customers benefit from an unrivalled assurance of quality and compliance.
Pioneer Geoffrey Heywood MBE and Co. created the vision and leadership that helped shape the life and pensions industry as we know it.