Secure and compliant pensions dashboards ISP

Your gateway to pensions dashboards

Experience a seamless connection to pension dashboards with Heywood’s Pensions Dashboards ISP. You can rely on our expertise to navigate complexities, safeguard your data, and keep you at the forefront of industry standards and compliance. We’ll be with you every step of the journey.

Our advanced tools go beyond mere connectivity. They empower you to effortlessly uphold ongoing compliance for your pension scheme. Your data isn’t just connected. It's seamlessly integrated, ensuring a smooth and compliant experience. And we’ll do the heavy admin lifting, leaving you free to focus on your members.

Reasons to choose our pensions dashboards service

Everything you need for a comprehensive dashboards service, all in one place.

Connection and project expertise

We’ve been guiding pension providers through industry changes for 50 years and have a track record of successfully managing hundreds of complex projects. Let us guide you through your next big challenge.

The complete toolkit

Everything you need to prepare for connecting to pensions dashboards: data readiness, matching rule assessment and your compliance status.

Total flexibility

Connect your data and we will cater to your needs – regardless of the pension administration system you use. Whether it’s simple file uploads, API integration, or the ability to automate processes and make seamless record changes, we can do it.

Data analytics

Take control with our in-built data analytics, offering compliance monitoring, overview of data quality, and insightful member statistics.

Simple user interface

Our intuitive ISP Console provides the tools to set, test and maintain scheme-specific matching rules, individually or in bulk. Empowering you with autonomy to ensure compliance with the Pensions Dashboards regulatory framework.

Compliance review

Once a member is successfully matched, review all view data sent to the dashboards with a simple click and ensure compliance with the Pensions Dashboards Programme Data Standard.

Single source AVC

Our Single Source AVC solution enables Heywood ISP customers to seamlessly send AVC administrative and value data—Accrued and Estimated Retirement Income—directly to pensions dashboards alongside the member’s main scheme data.

This fully integrated approach ensures a smooth and consistent experience for members while aligning with PASA and Local Government Association guidance.

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Heywood appointed to National LGPS Framework

Heywood appointed to the Integrated Service Providers (ISP) and the Provision of Member Data Services National LGPS Framework.

The Framework simplifies the procurement process for LGPS authorities, offering services for Pensions Dashboard ISPs and Data Services, including address tracing and correction (UK & overseas), mortality screening (UK & overseas), bank account verification and data quality reporting.

Industry knowledge. Unparalleled expertise.

Heywood’s relationship with the Pensions Dashboards Programme began in 2016, when we were part of the industry working group.

In 2021 we were announced as an alpha programme participant and were directly involved in designing the ‘find and view’ APIs.

In 2024 we were appointed to the Programme’s advisory group, to contribute to the success of delivering the Dashboards.

Heywood was one of the first two pensions dashboards programme pathfinders, collaborating closely with the PDP to test and refine the connection journey. We expect to connect to their live central digital architecture soon.

We don’t just understand your ISP requirements; we shape them.

In 2024 we were appointed to the ISP and Provision of Member Data Services LGPS Framework, as the only supplier awarded all seven lots.

This achievement reinforces Heywood’s position as a comprehensive end-to-end supplier for Pensions Dashboards ISP and data pensions services, for all pension providers and all sectors.

Our success in securing all seven lots in the LGPS Framework reflects Heywood's dedication to providing more than just a service – we are here to empower schemes.

We understand the urgency for LGPS, as well as private sector schemes to become Pensions Dashboards ready, and our automated and scalable solutions ensure a swift and efficient onboarding.

Heywood is not just a supplier; we are a strategic partner, guiding schemes towards seamless Pensions Dashboard readiness and offering a holistic end-to-end solution."

Who we work with

Our customer list speaks for itself. At Heywood, we believe a true partnership is a two-way street. Mutual trust and respect are at the core of every interaction. And that’s why we enjoy long-term partnerships with all of our customers.