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Heywood

Heywood, a leading provider of pension management solutions, is proud to announce a new strategic partnership with Money Alive, specialists in secure, personalised video engagement.

Recognising the growing demand for more interactive and accessible communication, Heywood and Money Alive have combined their expertise and market reach to offer innovative, secure personalised video solutions to the broader pensions and financial services market. Together, they are setting a new standard for member engagement by making complex pension information simpler, clearer, and more personal than ever before.

This collaboration builds on Heywood’s successful delivery of enhanced video member experiences for clients such as North East Scotland Pension Fund, Gwynedd Pension Fund, and the London Borough of Barking & Dagenham Pension Fund.

Heywood’s Video Engage product, using the power of the Money Alive Video Canvas, transforms traditional pension communications by delivering complex financial information through engaging video content, tailored to each member's individual circumstances. This approach enhances member understanding and engagement with their pension benefits.

Sian Jones, CEO of Heywood, said:

"At Heywood, we are committed to helping our customers deliver outstanding experiences to their members. Our partnership with Money Alive is a natural extension of this commitment, bringing together two organisations passionate about innovation, security, and improving member outcomes. We’re excited to make personalised video engagement accessible to the entire market, helping members better understand and value their pensions."

Andy Kirby, CEO of Money Alive, said:

“Following the announcement last summer of our partnership with intelliflo we’re thrilled to be launching this second strategic partnership with Heywood. We’ve loved working with them over the last two years and are delighted to see the positive impact of what we have created together on member understanding and actions! Securing key partnerships in the adviser and now the pension markets allows us to keep our focus on researching, designing and developing financial communication technology that positively impacts consumer outcomes in the UK and beyond.”

The partnership reflects Heywood’s ongoing investment in member-first solutions and its ambition to continue leading the way in digital transformation across the pensions industry.